This Wild Soul
Art, designs and photography for the wild at heart. Through brush strokes and captivating photography, This Wild Soul creates work to inspire a sense of wonder for the world around you, uplifting your spirit, and making life a little more magical.
SHIPPING POLICY
Art Prints
This Wild Soul's art prints are meticulously crafted on a made-to-order basis, ensuring a sustainable approach to production. I collaborate with a globally recognised print house, trusted by prestigious institutions such as the The National Gallery & Kew Gardens. With printing facilities strategically located in the UK, USA, Netherlands, and Australia, we aim to print and dispatch items from the nearest facility to your destination. By doing so, we not only maintain exceptional quality but also actively reduce the carbon footprint associated with each order.
Processing/Printing:
Generally 1 - 7 business days but this can be slightly longer during holiday periods such as Christmas - your patience and understanding is really appreciated in these instances.
Shipping:
Made to order Art Prints generally take 2 - 7 days for printing, before the following estimated standard shipping times apply:
(Business Days)
UK: 2 - 4 days - £3.95 (Free Shipping over £75)
USA: 3 - 14 days - £9.50 (Free Shipping over £100)
Australia: 3 - 14 days - £9.50 (Free Shipping over £100)
Europe: 4 - 14 days - £9.50 (Free Shipping over £100)
Everywhere else: 1 - 3 weeks - £12.50 (Free Shipping over £150)
During busy holiday periods such as Christmas, delivery times may be slightly longer due to high demand. Your patience and understanding during these periods are truly appreciated. 💞
Original Art
Made and shipped from my studio in the UK.
You must purchase TRACKED shipping for Original Art work. Please keep an eye on your tracking and be in for your delivery, This Wild Soul will not be held responsible for any damage, theft, re-delivery or loss of original artwork because you were not in at the time specified by your tracking.
Processing
4 - 10 days.
Shipping:
UK: 4 - 10 days.
USA & everywhere else: 2 - 6 weeks (unless you live somewhere a bit out of the ordinary like Papau New Guinea or something, in which case it will be 4 - 8 weeks)
Customs & import duties/taxes:
Buyers are responsible for any customs duties or import taxes that may apply, as these are determined by the destination country. This Wild Soul cannot be held accountable for delays caused by customs. If you are purchasing art prints from the USA, UK or Australia they will be printed and shipped domestically within these countries so will not go through customs.​
RETURNs POLICY
As the majority of This Wild Soul's products are made to order, we do not accept returns or exchanges. However, I really want you to be happy and thrilled with your order!
If it arrives damaged, please contact me immediately so I can resolve the issue for you. Any damage must be reported within 48 hours of delivery, along with photos, to alice@this-wild-soul.com.
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